Slack joins the Salesforce Ecosystem Salesforce will acquire Slack, the leading enterprise communications platform for approximately $27.7 billion in 2021. Salesforce and Slack have entered into a definitive agreement that will be finalised next year with Slack joining the Salesforce family. We are really excited about this acquisition and look forward to see how the …
Salesforce announce the launch of brand new B2B buying platform: Revenue Cloud Salesforce this week announced the launch of Revenue Cloud, helping to make B2B buying fast, flexible and simple for Customers so businesses can accelerate new revenue streams and improve revenue efficiency. Revenue Cloud brings together the existing Salesforce solutions of CPQ and Billing, …
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Tableau and Einstein Analytics are coming together to drive data excellence We have some big news for all data lovers! At the recent annual Tableau conference, they announced plans to bring together Tableau and Salesforce’s AI solution Einstein Analytics to help people and businesses make informed decisions faster. As a Tableau and Salesforce partner, we …
Discover out top 5 features of the Salesforce Winter ’21 release It’s that time of year again when there’s a slight chill in the air and we get to review the Salesforce Winter Release… This new release brought us some great new features across clouds such as Service, Sales, Marketing and Commerce as well as …
Discover Salesforce’s brand-new survey platform Salesforce have recently announced their brand-new survey platform, Salesforce Feedback Management. The product helps employers bring together the power of Salesforce with real-time, contextual feedback from your employees, Customers and partners to provide powerful experiences that drive growth. Crucially the tool will allow survey responses to be mapped to Salesforce …
Discover more on Service Cloud Voice with a brand new demo Salesforce has announced the GA Go Live of Service Cloud Voice on the 21st of July! Team CloudShift were really excited to attend the launch webinar last week and are excited to share with you a brand new demo. It’s been an exciting build …
The brand new work-from-anywhere app for the new normal Salesforce announced this week the launch of a brand new innovative product – Salesforce Anywhere. The app is designed to help employees work together seamlessly while remote working, boost productivity and promote Customer success, which is at the heart of every Salesforce product. The current global …
Salesforce launches Service Cloud Voice Service Cloud Voice is now available to Customers and will revolutionise call-centre management. In this blog post we are going to guide you through all the innovative features and functionalities of this latest Salesforce product. The platform’s upcoming launch was first announced last year at Dreamforce and it has now …
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Tableau Public | Data analytics at your fingertips Are you a data-enthusiast? Then you’re going to love Tableau Public. With Tableau Public you can visualize and publish data on topics you care about in vizzes. Vizzes, as you’ll get to know, are visual representations of data accessible globally to inspire others, get inspired and tell …
Vlocity is now officially part of the Salesforce family Salesforce this week closed their acquisition of Vlocity. Built natively on the Salesforce platform, Vlocity is a leading provider of industry-specific cloud and mobile software for the world’s top companies in communications, media and entertainment, energy and utilities, insurance, health, and government organizations. This progress is …