Discover Salesforce’s brand-new survey platform Salesforce have recently announced their brand-new survey platform, Salesforce Feedback Management. The product helps employers bring together the power of Salesforce with real-time, contextual feedback from your employees, Customers and partners to provide powerful experiences that drive growth. Crucially the tool will allow survey responses to be mapped to Salesforce …
Discover more on Service Cloud Voice with a brand new demo Salesforce has announced the GA Go Live of Service Cloud Voice on the 21st of July! Team CloudShift were really excited to attend the launch webinar last week and are excited to share with you a brand new demo. It’s been an exciting build …
The brand new work-from-anywhere app for the new normal Salesforce announced this week the launch of a brand new innovative product – Salesforce Anywhere. The app is designed to help employees work together seamlessly while remote working, boost productivity and promote Customer success, which is at the heart of every Salesforce product. The current global …
Salesforce launches Service Cloud Voice Service Cloud Voice is now available to Customers and will revolutionise call-centre management. In this blog post we are going to guide you through all the innovative features and functionalities of this latest Salesforce product. The platform’s upcoming launch was first announced last year at Dreamforce and it has now …
Service Cloud Voice | The future of the call-centre management Read More »
Tableau Public | Data analytics at your fingertips Are you a data-enthusiast? Then you’re going to love Tableau Public. With Tableau Public you can visualize and publish data on topics you care about in vizzes. Vizzes, as you’ll get to know, are visual representations of data accessible globally to inspire others, get inspired and tell …
Vlocity is now officially part of the Salesforce family Salesforce this week closed their acquisition of Vlocity. Built natively on the Salesforce platform, Vlocity is a leading provider of industry-specific cloud and mobile software for the world’s top companies in communications, media and entertainment, energy and utilities, insurance, health, and government organizations. This progress is …
Salesforce adds integration with Workday as part of its Work.com solution Salesforce and Workday have announced plans to further integrate the two platforms to enable Customers to plan and safely organize their return to the workplace. Workday is a leader in enterprise cloud application for finance and human resources and the integration to this platform …
Helping Businesses and Communities Safely Reopen with Salesforce Work.com As many businesses are preparing to get back to their offices and resume on-site operations, this Summer Salesforce is launching a suite of technology solutions and resources to help them do just that – Reopen as quickly and as safely as possible and keep internal and …
Blaze your trail working remotely With more of us working remotely from home, some of us now have newfound time to dedicate to training and upskilling. A great way of doing this is through Trailhead – the Salesforce learning platform. The platform not only covers the basics of their product but also offers educational content …
Salesforce Trailhead is empowering you to work remotely Read More »
Salesforce Health-Check We want to help you get the most out of your Salesforce org during this time of change. A well-adopted Salesforce instance enables your business to operate highly efficiently, even during the most turbulent of times. The current economic climate means that it is more important than ever to continue to deliver your …
How a Salesforce Health-Check can help during challenging times Read More »