Salesforce Clouds and Products
Salesforce is the world’s #1 CRM platform, delivering innovative clouds and products for all your CRM needs. Its award-winning technology has allowed companies worldwide to deliver seamless customer experiences and to effectively grow their businesses.
As Salesforce’s fastest growing UK partner, we will help you achieve digital transformation in a quick, effective and cost-efficient way with the help of our industry knowledge and focus on our Customers’ unique needs.
Benefits of Sales Cloud
Sales Cloud is a cloud-based CRM platform from Salesforce. The platform allows sales team worldwide to manage their sales cycle effectively, log opportunities and contacts and manage customer relationships all in one place.
It is a powerful tool including ability to further enable your sales teams with the best in class billing process automation with Salesforce CPQ and artificial intelligence capabilities with Einstein AI, prioritising your most promising opportunities to drive your sales revenue.
- Deliver personalised buying experiences
- 360 view of accounts, opportunities and customer journeys
- Smarter lead management
- Automate workflows
- Share content in real-time
- Draw insights and recommendations with Einstein AI
- Ability to connect to Salesforce CPQ
Benefits of Marketing Cloud
Marketing Cloud allows you to have a single customer view of your business to deliver consistent customer experiences across all of your digital marketing channels.
Manage your B2B marketing automation with Pardot, the B2B email marketing tool that will accelerate your sales pipeline and drive revenue.
- Personalised customer journey across multiple channels
- Email marketing
- Social listening and media marketing
- Mobile marketing
- Online advertising
- Marketing automation
- Pardot for B2B marketing automation
Benefits of Service Cloud
Service Cloud is the most innovative customer service app in the marketplace. The platform enables you to improve your customer service efficiency by creating a unified view of your customers’ activity.
Manage your field operations with the help of Field Service Lightning (FSL), the on-site support solution to manage your file operations in real-time.
- Increased customer service productivity
- Multi-channel support (phone, email, chat and social media)
- Improved customer satisfaction
- Single view of Customer activity
- Increased Customer loyalty and retention
- Ability to manage and optimise Agents with Field Service Lightning
Benefits of Community Cloud
Create a community of action with Salesforce Community Cloud. Re-imagine customer, partner, and employee engagement for your business – information, apps, and experts, all at your fingertips.
The platform allows members to find answers or ask for help from other members, share content, access key information in a secure environment, build a community and boost engagement.
- Collaborative environment to boost engagement and social interaction
- Improve customer loyalty and satisfaction
- Reduce customer service workload
- Ability to publish community as a mobile-ready app
- Partners can update opportunities and qualify leads.
- Deliver a rich, branded, and device-responsive mobile experience anywhere.
Benefits of Pardot
Pardot is the the go-to Salesforce product for B2B marketing automation. The platform allows you to perform highly targeted campaigns for high quality lead generation.
- Personalised emails and website with dynamic content
- Optimise email with inbox testing
- Lead generation with custom forms and landing pages
- Dynamic Lead Scoring and Grading
- Intelligent reporting to calculate your marketing ROI
Benefits of Salesforce Revenue Cloud
Make B2B buying fast, flexible and simple for your Customers with Revenue Cloud - a brand new solution bringing together CPQ & Billing, Partner Relationship Management and B2B Commerce. The platform provides the opportunity for businesses to take control of their revenue growth across every channel to create a superior buying experience and improve efficiency.
- Achieve Customer 360 visibility across all revenue channels
- Accelerate new revenue streams with one company-wide platform
- Simplify and smoothen your customers buying experience
- Improve revenue efficiency with automation and Customer Asset Lifecycle Management
Benefits of Field Service Lightning
Have total visibility of your field operations with the help of Field Service Lightning (FSL). The platform allows you to manage field agents, dispatchers and tech, improve efficiency with automated appointment scheduling and achieve real-time visibility and updates.
- Faster field service call resolution
- Automated appointment scheduling
- Real-time visibility of all activities
- Improve productivity
- Manage all field operations agents
Benefits of Tableau
Tableau’s mission is to help people see and understand data. The business intelligence software makes visual analytics intuitive, allowing people to quickly answer questions with data and share insights across their organisation.
- Connect to any data source
- Drag and drop creation
- Real-time interactive dashboards
- Deep meaningful insights
- Make data-driven decisions with confidence
Benefits of MuleSoft
MuleSoft is the leading integration platform in the Salesforce ecosystem. The platform brings seamlessly together all the applications, data and devices within your business network to create a truly connected organisation.
- API-led connectivity and integration
- Rapid development
- Business agility
Benefits of Quip
Improve your team’s efficiency with Salesforce #1 productivity tool Quip. The platform allows you to create collaborative documents, spreadsheets, live apps, and slides, fuelled by live Salesforce data that automatically updates.
- Centralise your work processes
- Create templates with Process Builder and Flow Builder
- Update, view and collaborate from the mobile app
- Dynamically updated with live Salesforce data
