Managed Service
Working with you to get the most out of your Salesforce solution
CloudShift provides a friendly face who’s there to support your business and your people. Our cost-effective service gives you access to our multi-cloud, multi-product experts, helping with advice and technical aspects such as configuration and code. Importantly, we also proactively identify system enhancements to meet your current and future business needs and we empower your Salesforce admins to become self-reliant super users! After your project Go Live, it’s good to know someone is always on hand when you need them.
Why our customers choose CloudShift
Proactive
Proactively identify enhancements to help your business and users
Cost Effective
Cost-effective support from our multi-cloud, multi-product experts
Empowering
Empower your Salesforce admins to become self-reliant super users
Operational Efficiency
Help your Salesforce system operate effectively and efficiently
Supporting your business and Salesforce users
- Proactive consultative service – working in partnership with business leaders and end users
- Cost-effective business value – you don’t need to employ a full time multi-cloud salesforce expert when you have access to our team
- Expert systems insight – if we’ve implemented your system, we know what was built and why so we can provide continuity. Salesforce consists of multiple clouds and products, and out team offers a skillset across the entire platform
- Health checks & system checks – identifying enhancement areas so your Salesforce operates effectively
- Training & knowledge transfer – empowering your Salesforce admins to become super users to support your business. Our training will help ensure good adoption for all your users
- Salesforce Release Management – keep up to date and in line with all of the updates from across the Salesforce suite
- Flexibility & visibility – we offer support tailored to your requirements and our Community Portal helps you log and track support with ease
- Dedicated Account Management to review how we can most suitably work alongside you and meet your current and future needs
Essentials
4 days per month
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Weekly account call
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Advanced Administration
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Basic Developer
Core
8 days per month
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Weekly account call
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Advanced Administration
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Basic Developer
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Data Services
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Design Services
Premium
12 days per month
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Weekly account call
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Advanced Administration
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Basic Developer
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Data Services
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Design Services
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Health Check