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Discover more on Service Cloud Voice with a brand new demo

Salesforce has announced the GA Go Live of Service Cloud Voice on the 21st of July! Team CloudShift were really excited to attend the launch webinar last week and are excited to share with you a brand new demo.

It’s been an exciting build up, and our team has been keenly following developments of Service Cloud Voice which will revolutionise call-centre management. We have also been busy learning through Salesforce’s newly announced Service Cloud Voice Certifications.

Want to get ahead with Service Cloud Voice? Then check out these two useful resources; a brand new demo video and a Trailhead module!

Service Cloud Voice Demo

Trailhead - Service Cloud Voice

Would you like to know more about Service Cloud and its new AI capabilities? Check out our earlier Service Cloud Voice blog announcement and please get in touch with us for more details. A member of our team will happily guide you through this innovative solution and how it could help your business.

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