CloudShift & Salesforce Property Summit 2020

Our annual CloudShift & Salesforce Property Summit  went virtual for the first time in 2020. We had over 150 guests attend and a fantastic line up of speakers sharing their insights on their digital transformation journey and the range of Salesforce solutions.

We would love to give you a personal demo and discuss tailored solutions based on your specific business and needs – take a look at our teaser videos below and get in touch with Team CloudShift. 

CALA Homes - Accelerating sales and digitising the home buyer experience

CALA Homes are a premium award-winning UK Property Developer. With CloudShift, CALA created a Blueprint and CRM Roadmap, implemented Sales Cloud, Marketing Cloud and Trailhead, and are transforming their Customer Service Teams with Service Cloud, Field Service Lightning, Communities and Natterbox. Find out more on how CALA managed to process just under a year’s worth of sales administration tasks in under 80 days with Salesforce.

FORA - Designing a connected sales experience for office coworking

Fora create vibrant, dynamic and customisable premium workspaces across the UK. CloudShift has developed complex multi-cloud solutions for Fora as well as Managed Service ongoing support. Judith kleine-Holthaus explains how and why their business was set up with Salesforce, the business benefits and how they effectively responded to the recent environment using Salesforce solutions.

Residential Management Group (RMG) - a part of Places for People -Enabling customer 360 visibility within our multi-channel contact centres

Residential Management Group (RMG) are one of the largest and most respected Local Authority property management companies, managing over 110,000 households across the UK. Their recent implementation of Service Cloud across 4 call centres features multiple integrations from and to their back-end property management system. Resulting in a reinvigorated Customer service experience and improved efficiency of staff by 13% within 2 months.

Mark Powell - Adapting and transforming within Commercial Real Estate

Mark Powell has over 30 years experience in commercial real estate. Mark has vast experience in leading global Salesforce CRM implementations (including at Cushman & Wakefield with CloudShift), bridging technology and business, whilst driving user value and executive insight. In this interview Mark is joined by Giles Sams from CloudShift, and both discuss their view on the commercial real estate trends, challenges and solutions.

MuleSoft - Keeping connected – integrating your data and teams

MuleSoft seamlessly brings together all the applications, data and devices within your business network to create a truly connected organisation, streamlining your business processes and creating the infrastructure for superior business agility. MuleSoft’s AnyPoint Platform is a unified, highly productive, hybrid integration platform that creates a seamless application network of apps, data and devices with API-led connectivity.

Tableau - Visualising the future of property – how to use data to drive faster decision making

Learn how to empower your organisation with real-time interactive dashboards, advanced visual analytics and enhanced business intelligence. Tableau is business intelligence software that helps people see and understand their data and takes any kind of data from almost any system, and turns it into actionable insights with speed and ease.

Marketing Cloud - Accelerating your digital Marketing strategy – increasing reach and maximising marketing ROI

Marketing Cloud includes tools for email marketing, social media marketing, mobile marketing, online advertising and marketing automation. It provides a unified view of customers so businesses can create personalised, omni-channel, customer journeys. In this session, Javier Alvarado uses Journey Builder, Einstein’s AI technology and personas to create tailored, personalised journeys.

Sales Cloud - Engaging with Customers in a contact free world – how to optimise sales and service

Rhona Wallace demonstrates how to harness the power of the Salesforce platform to create a multi-layered solution to empower multiple teams. We take a whistle stop tour through the platform whilst taking the time to show the power of recent expansions of Maps, Quip & Trailhead can be used to extend your capabilities on the platform. We will take a both a Sales and Marketing lens through the demo - Returning to work - how to manage your staff get back onsite and into the office is the new Salesforce platform to help businesses get back to their offices and resume on-site operations. In addition to Contact Tracing, Shift Management and Employee Wellness (including surveys), there is Command Center – your single hub to get a 360-degree view to assess your return to work readiness and pull together vital data from across your locations, employees and visitors.