Get the full details for all the Customer sessions and solution demos at the upcoming CloudShift & Salesforce Virtual High Tech Summit.

The CloudShift & Salesforce High Tech Summit is fast approaching, and we are delighted to announce our full line-up of Customer speakers and details of the Salesforce Solution Demos tailored for property and real estate.

If you haven’t registered yet for our 90-minute event on Wednesday 26th May, 2:00pm – 3:30pm, please register now so you can gain access to our event and all the videos afterwards.

Customer Insights Breakout Sessions

Accelerating sales and operations efficiencies with empowering Customers and Partners
Rishi Naik, Commercial Technology Manager/Head of Salesforce and Ed Massey, Principal, Global Strategic Partnerships of GoCardless, join us to discuss how they have embedded Salesforce across their business to build a Customer Ecosystem for improved experiences and personalised journeys. The session will also cover how Sales and Community Cloud have enabled GoCardless to drive additional revenue streams around customer enablement and success. GoCardless process £15bn of transactions annually for over 50,000 businesses worldwide and take the pain out of getting paid for businesses with recurring revenue.

Becoming a digitally smart scale up business with Salesforce
Dr Nick Mayhew, Chief Commercial Officer at Axora, explains how the business has adopted Salesforce and Tableau in order to deliver a digital-first, world-class experience for their Customers. Nick will also discuss how both Salesforce and Tableau give the business a platform that works for them now but also scales as the business goes through periods of rapid growth. Axora is the new B2B digital solutions marketplace for industrial innovators. They make it simple for industrial companies to discover, buy and sell digital innovation which improves safety, sustainability, and efficiency across their entire operations.

Transforming the sales to delivery journey on a global scale
Max Baldwin, Group Sales and Marketing Director at NCC Group, details how the organisation has undergone a 3-year multi-cloud digital transformation to dramatically increase sales velocity and improve overall business efficiencies. Having developed a solution including Sales Cloud, Community Cloud, CPQ, Pardot, MuleSoft and Datorama, Max is perfectly placed to share the experiences and best practice of going through a large scale transformation project. NCC Group is a global leader at the heart of cyber innovation, helping to make the world safer and more secure. With over 15,000 clients worldwide, their expert advice helps keep businesses, software and personal data safe.

Leveraging the Account 360 to deliver personalised digital Member Experiences
Avnee Davé, Product Manager at Information Security Forum (ISF), joins us to discuss how ISF has utilised the power of Salesforce to offer their Customers a far richer experience. Further discussion areas in the session will include how ISF has utilised Community Cloud and Pardot to create a full 360 view of the Customer for superior marketing capabilities. ISF was founded in 1989 and is an independent, not-for-profit organisation with a membership of over 500 world-leading organisations.

Industry innovations & solutions

Fast track prospects through your sales cycle by connecting marketing and inside sales
Steph Stylianou, Principal Solution Engineer at Salesforce, leads this solution demo, which takes a look at enquiry management for sales teams in the High Tech Industry. Covering Sales Cloud, Pardot and CPQ, tune in to see how these tools can drive faster lead identification and qualification through deeper marketing capabilities and analysis.

Achieving a 360 view of your customers and performance to support account planning and growth
Danny Diaz, Principal Solution Engineer at Salesforce, Dave Felcey, Lead Platform Solution Engineer at Mulesoft and Ben Miller, Solution Engineer at Tableau are teaming up for this session on strategic account planning. They will demonstrate how bringing together the power of Salesforce, Tableau and MuleSoft can enable greater customer management and employee collaboration and provide superior data integration and insights.

Improving customer experience and efficiencies through self-service and enhanced engagement
Dev Sharma, Solution Engineer at Salesforce will demo Community and Service cloud to showcase how these two Salesforce products can revolutionise your customer experience. The session will take a look at how member communities, agent support and self-service tools can provide more personalised and engaging conversations with your Customers.

How to Drive Successful Digital Change and Transformation across your Organisation

David Kurtanjek, Director of Customer Solutions and Abi Chan, Head of Customer Solutions from CloudShift, share their knowledge and expertise in helping businesses undergo successful digital transformations. Join this session to learn how to implement or enhance your existing Salesforce Org. Discover the key role of road-mapping and process blueprinting, learn how to achieve success with your Salesforce build and integration and how to ensure success with your employees and Customers through a well-planned onboarding programme.

Bonus Session from Globant - Augmented Coding: AI meets Software Development

From our parent company Globant, Haldo Sponton, VP of Technology & Head of AI, and also Dr Guido Pusiol, MD of Augmented Coding, explain how Artificial Intelligence and Augmented Coding is helping developers program in a faster and more agile and effective way, and how this enables businesses to be more productive and gain solid business benefits. Discover how Artificial Intelligence can permeate every aspect of an organization and helps businesses thrive in the digital world.

Please register now so you are able to access the sessions centred around creating connected Customer experiences with data-driven decisions and empowering employees

We look forward to welcoming you!

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