Salesforce Blog interviews Rishi Naik from GoCardless

Salesforce recently published a profile on Rishi Naik, from GoCardless – the Trailblazer behind the Salesforce reboot at GoCardless. Here at CloudShift, we were delighted to read Rishi’s motivations and insights in the Salesforce’s Ecosystem, having been a long-time partner of the GoCardless team and worked with them on their major Salesforce re-implementation project.

GoCardless is the world’s first global network for recurring payments. A fast-growing hi-tech company, the business has successfully adopted Salesforce to accelerate their sales performance, improve their partner onboarding process and improve experience across all stakeholder groups by delivering a 360 degree approach to customer account management. They also successfully removed previous internal inefficiencies via process automation. Their success story is one which many other Customers have found very inspiring.

Here are some of the key facts and figures from the article;

  • In 12 months, we’ve gone from around 70 internal Salesforce users to more than 200 plus another 200 within our partner ecosystem
  • We’ve doubled the number of interactions with prospects with activity growing by more than 95% year-on-year
  • Partner onboarding times have reduced from around three weeks to four days


Find out more about the inspiring GoCardless story and check out our Customer success stories below.

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