Project Lead
CloudShift is a leading Platinum Salesforce Partner and we are looking for an experienced Project Lead to join our fast-paced and established team. The successful candidate will hit the ground running, bringing their knowledge, experience and great teamwork ethos to support us in delivering more exceptional projects for our Customers. If you love everything Salesforce and meet the job role below then we would love to hear from you!
Project Lead Responsibilities
- Project Management
- Act as both functional lead and project manager
- Take full ownership of projects from beginning to end following the CloudShift ‘way of working’
- Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
- Own backlog and ensure customer project requirements are correctly documented
- Coordinate with project teams (functional and technical) to ensure client needs are satisfied
- Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit
- Presenting – Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
- Solution design – Own and lead designs, working with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions
- Training – Lead training workshops
- Relationship management – Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
- Mentoring – Help grow future talent by coaching and providing development opportunities
- Growth – Support pre-sales activities in scoping and understanding future opportunities
- Process improvement – Identify possible improvements to our Customer Success strategies and implement them internally
- Travel A willingness to travel as and when required
Project Lead Technical Skills
Must have
- Minimum: Salesforce Certified Admin 201 and one other
- 5+ years project management experience end to end, with strong organisation skills
- Degree educated or strong experience with Salesforce implementation environment
- Agile project methodology experience
- The ability to define user stories and scope projects
- Understanding of CPQ principles
- Understanding of Salesforce solution architecture principles and best practices
- Experience with 3rd party delivery partners and AppExchange vendors is a plus e.g. Conga, Apptus, etc.
Nice to have
- Preferred - Sales Cloud, Service Cloud, Community Cloud but will accept others
Project Lead Business Skills
Must have
- Communication – excellent communication skill and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It’s important that you are confident and clear in your messaging both written and verbal
- Teamwork/Collaboration – team orientated with a ‘can do’ attitude, and experience supporting less experienced members
- Presentation Skills – excellent ability to share product expertise and business knowledge to audiences of all levels
- Problem Solving – excellent ability to anticipate problems and identify solutions
- Adaptable – excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary
- Organisation - Highly organised and proactive with the ability to multitask and prioritise effectively
- Strong analytical skills – strong ability to collect and analyse information
About CloudShift
CloudShift are a multi award winning Salesforce platinum partner headquartered in London. We design, build and integrate cloud platforms that underpin business and Customer digital transformation. We are agile business with an innovative business process improvement approach and high Customer satisfaction ratings. As a founding member UK of the Salesforce Pledge 1% initiative we give 1% of our time, profit and equity to fundraising activities and charitable giving.
If you would like to register your interest please email careers@cloudshiftgroup.com
Benefits
- Competitive salary
- Competitive workplace pension contributions
- Annual bonus
- Career Development
- Rest up with 25 days holiday per year
- Free dinners with Deliveroo for when you just need to keep on going
- Stay refreshed with free hot drinks and snacks on tap
- Fabulous people to work with (we’re biased, but it’s true)
- Health Cash Plan
- Life Insurance
