Why CloudShift?

  • We are business consultants first and foremost who won’t bamboozle you with tech speak.

    We work with the Salesforce platform every day and our consultants hold deep product knowledge and multiple accreditations.

    We have a blend of business change consultants and platform developers that will work together with your team to scope your project and deliver the roadmap.

    What we do

    Our discovery workshops will consider how your people, process and platforms operate across the Customer experience identifying quick wins and longer term improvements to enhance your company performance, insight, satisfaction and retention.

    We will work with you to engage all key stakeholders and identify your key business drivers and develop those into a clear vision and business plan for your digital program.

    This will include a set of tangible objectives and roadmap with milestones that will enable you to monitor sales and Customer performance improvements and return on your cloud investment.

  • We are experts at delivering “sticky” platforms and will help you develop a comprehensive training strategy and communications plan which will ensure that your launch is as effective as possible.

    Typical deliverables include;

    • Business plan
    • Salesforce roadmap
    • Platform Blueprint including integration
    • Project Execution Plan (PEP)
    • Communications Strategy
    • Training Plan
    • Service Management plan