Slack joins the Salesforce Ecosystem

CloudShift was delighted to see Salesforce complete their acquisition of Slack, the innovative technology platform which has transformed the way thousands of people work.

“We couldn’t be more excited to have Slack as part of the Salesforce family, combining the #1 CRM and the trailblazing digital platform for the work anywhere world” said Marc Benioff, Chair and CEO of Salesforce. Bret Taylor, President and COO of Salesforce added “Together, Slack and Salesforce Customer 360 will give every company in the world a single source of truth for their business and a single platform for connecting employees, customers, and partners with each other and the apps they use every day.”

Success from Anywhere

One thing which is certain from the past year — if you don’t have a digital way to connect with your employees, customers and partners then you don’t have the best chance of adapting and surviving. Every business across industries has had to optimise for a digital-first customer, employee, and partner experience. With the world’s #1 CRM, companies can sell, service, market, conduct commerce, and more from anywhere.

Together, Salesforce and Slack will deliver the Slack-First Customer 360 that provides a single source of truth for their business, and a single platform for connecting employees, customers, and partners with each other and the apps they use every day, all within their existing workflows. And even better news is that there are several options for integrating Slack with Salesforce, highlighting its flexibility and innovative qualities.

In summary, Salesforce’s acquisition of Slack has greatly satisfied a number of individuals, most specifically Salesforce users. Not only does the platform keep teams aligned through the use of integrated and richer information, but it also allows for improved customer-orientation and employee engagement. Evidently, Salesforce’s acquisition of Slack will offer smoother processes and workflows for a variety of teams to flourish within. The team at CloudShift have been big users of Slack for many years, so we are naturally delighted to see the completion of this exciting acquisition for us as well as our customers!

For more details you can read the Salesforce press release here.

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